Refund policy
All sales are final. Written by KMC does not accept returns, exchanges, or refund requests once an order has been placed.
Because our products are limited, digital, printed, custom, or preorder-based, we are unable to offer refunds or returns for buyer’s remorse, incorrect orders, change of mind, shipping delays, or failure to read the product description before purchasing.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or you received the wrong item, please contact us within 3 days of delivery so we can review the issue and determine the next best step.
To report a damaged or incorrect item, email us at:
Please include your order number, a brief description of the issue, and clear photos of the damaged or incorrect item and packaging.
Submitting a damage claim does not guarantee a refund, replacement, or exchange. Each issue will be reviewed on a case-by-case basis.
No Returns or Exchanges
We do not accept returned items. Any items sent back without prior written communication and approval will not be accepted or processed.
Final Sale Items
All products sold through Written by KMC are considered final sale. This includes, but is not limited to, books, preorder items, merchandise, digital products, signed items, and promotional items.
Contact Us
For questions about your order or to report a damaged item, please contact:
Written by KMC
Email: contact@writtenbykmc.com